IT Support

Hardware & Software

We can provide support for the lifecycle of the hardware and software that your company uses.  We have 20+ years in installation and repair support, and can assist in acquiring new equipment, or updated software, when the technology has reached end-of-life.  We have extensive experience with top brands: Cisco, Dell, HP, IBM, Microsoft Office, Microsoft Windows, Microsoft Server, Xerox, etc.

Remote User support

We specialize in end-user support.  The owner has 15+ years of help desk and desktop support.  Customer service is an important part of VIP Technology Services.  Let us assist your employees, whether over the phone, or in-person.  We have the knowledge and experience to troubleshoot any issue that may arise.

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Areas of Expertise

  • Desktops
  • Laptops
  • Servers
  • Printers
  • Copiers
  • Tablets
  • Cell phones
  • Wireless Access Points
  • VPN

Hardware Brands

  • Brother
  • Cisco
  • Dell
  • Engenius
  • HP
  • IBM
  • Netgear
  • Ricoh
  • Sonicwall
  • Ubiquiti
  • Xerox

Software Brands

  • Windows 7 (EOL)
  • Windows 8
  • Windows 10
  • Server 2008 R2 (EOL)
  • Server 2012 R2
  • Server 2016
  • Cisco IOS
  • Sonicwall
  • Apple iOS
  • Android